Éducation

Durant toute la durée de vie du projet, psi vous garanti le matériel et les systèmes Support après-vente curatif et préventif :

• Maintenance logicielle et matérielle – Guichet unique de gestion des pannes
• Assistance à l’utilisateur
• Recyclage du matériel
•  3 ans pour les lycées
• 4 ans pour les collèges
• 5 ans pour les écoles

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Garantie PC, Tablettes et Portables	Garantie Mobiliers intelligents	Garantie Vidéoprojecteurs	Garantie Imprimantes	Garantie Mobilier Ergonomique scolaire	Garantie des systèmes
Extension de garantie à 3, 4 ou 5 ans matériel et système (tout type de panne hors casses, bris et batterie) Aller retour atelier Psi avec engagement réparation J+5 sinon échanger par modèle équivalent ou supérieur.	L'ensemble de l’installation est garantie 3, 4 ou 5 ans par échange et prise en main à distance en cas de panne (guichet unique de déclaration)	L'ensemble de l’installation est garantie 3, 4 ou 5 ans Aller retour sur site (service assuré par UPS) lampe incluse et prise en main à distance en cas de panne (guichet unique de déclaration)	Extension de garantie à 3, 4 ou 5 ans matériel et système (tout type de panne hors casses et bris) Aller retour atelier Psi avec engagement réparation J+5 sinon échanger par modèle équivalent ou supérieur.	Les mobiliers VS sont garantis 3 ans. Possibilité d’extension de garantie à 4 ou 5 ans des meubles avec réparation ou échange	Maintenance logicielle et matérielle pendant toute la durée du projet. Guichet unique de gestion des pannes. Assistance à l’administrateur et à l’utilisateur. Wi-Fi : Abonnement 3, 4 ou 5 ans. Garantie par échange standard dans les 48h, photos, test. Toutes nos solutions permettent de collecter les logs et le trafic.